OAS FAQs

What are Managed Service providers?

Managed Service Providers (MSPs) are an outsourced third-party company that manages the IT requirements and functions. MSPs are strategic partners who handle the company’s IT operations by enabling IT agility and lowering fixed costs. Outsourcing to managed service providers is becoming a growing trend as more companies are realizing the many benefits of doing so.

Why do I need a MSP?

Digital transformation is an essential part of business. Businesses of all industries and sizes have realized to remain relevant in an ever-changing business environment technology plays a vital role. However, the pace at which technology is evolving is making it almost impossible for Business to keep up. In addition, IT solutions are becoming more and more complex, particularly specialized solutions such as Citrix. Therefore, to maximise optimization, reduce cost and ensure efficiencies it could extremely advantageous to employ the services of a technology consulting agency to manage the entire environment.

How long does a service contract last?

Depending on the business requirements and the technology used, it is generally recommended that organizations agree to a minimum of a three year contract with a MSP.