MICROSOFT 365 / AZURE FAQs

MICROSOFT 365 / AZURE FAQs

What is Microsoft 365?

Microsoft 365 is the productivity cloud designed to help you pursue your passion and run your business. More than just apps like Word, Excel, PowerPoint, Microsoft 365 brings together best-in-class productivity apps with powerful cloud services, device management, and advanced security in one, connected experience.

  • Use professional email and calendaring to reach customers and coworkers wherever work takes you.
  • Store, access, and share files from anywhere with 1 TB of online storage per user.
  • Keep your team on the same page with group chat, online meetings, and calling in Microsoft Teams, the hub for teamwork.
  • Help protect your employees, your data, and your customer information with advanced security and device management.

How reliable is Microsoft 365:

All Microsoft 365 services are available with a 99.9% uptime, financially backed service guarantee.

Does Microsoft with I am offline?

Microsoft 365 apps that you install on your PC or Mac—such as Word, Excel, PowerPoint and Outlook—are available to you when you’re not online

With OneDrive in Microsoft 365, get file storage that you can access when you’re offline. When you make changes while offline, they’ll be synced to OneDrive and across the rest of your devices when you reconnect.

With Outlook, read emails already delivered to your inbox, or draft new emails and meeting requests. Your inbox and outbox will sync across the rest of your devices when you reconnect.

Who has access to the information stored on Microsoft 365?

Microsoft takes strong measures to help protect customer data from inappropriate access or use by unauthorized persons, either external or internal, and to prevent customers from gaining access to one another’s data.

Can I Mix and match different Microsoft 365 plans?

Yes, you can mix and match Microsoft 365 plans. Please note that there are some license limitations at the plan level. The Microsoft 365 Business Basic, Apps for business, Business Standard, and Business Premium plans have a collective limit of 300 users, while the Enterprise plans are for an unlimited number of users. For example, you can purchase 200 Business Premium seats, 100 Business Standard seats, and 500 Enterprise E3 seats on a single tenant.

Microsoft Azure Virtual Desktops

Does Azure Virtual Desktop support guest users?

Azure Virtual Desktop doesn't support Azure AD guest user accounts. For example, let's say a group of guest users have Microsoft 365 E3 Per-user, Windows E3 Per-user, or WIN VDA licenses in their own company, but are guest users in a different company's Azure AD. The other company would manage the guest users' user objects in both Azure AD and Active Directory like local accounts.

You can't use your own licenses for the benefit of a third party. Also, Azure Virtual Desktop doesn't currently support Microsoft Account (MSA).

Why don't I see the client IP address in the WVDConnections table?

We don't currently have a reliable way to collect the web client's IP addresses, so we don't include that value in the table.

How does Azure Virtual Desktop handle backups?

There are multiple options in Azure Virtual Desktop for handling backup. At the Compute level, backup is recommended only for Personal Host Pools through Azure Backup. At the Storage level, recommended backup solution varies based on the backend storage used to store user profiles. If Azure Files Share is used, Azure Backup for File Share is recommended. If Azure NetApp Files is used, Snaphots/Policies or Azure NetApp Files Backup are tools available.

Does Azure Virtual Desktop support third-party collaboration apps?

Azure Virtual Desktop is currently optimized for Teams. Microsoft currently doesn't support third-party collaboration apps like Zoom. Third-party organizations are responsible for giving compatibility guidelines to their customers. Azure Virtual Desktop also doesn't support Skype for Business.

These factors can affect scale limit for host pools:

  • The Azure template is limited to 800 objects. To learn more. Each VM also creates about six objects, so that means you can create around 132 VMs each time you run the template.
  • There are restrictions on how many vCPUs you can create per region and per subscription. For example, if you have an Enterprise Agreement subscription, by default you can create 350 vCPUs. You'll need to divide 350 by either the default number of vCPUs per VM or your own vCPU limit to determine how many VMs you can create each time you run the template. 
  • The VM prefix name can't exceed 11 characters, so that when a sequential number is added the total name is a maximum of 16 charaters.. 

Can I change from pooled to personal host pools?

Once you create a host pool, you can't change its type. However, you can move any VMs you register to a host pool to a different type of host pool.

What's the largest profile size FSLogix can handle?

Limitations or quotas in FSLogix depend on the storage fabric used to store user profile VHD(X) files.

Is there a scale limit for host pools created in the Azure portal?

These factors can affect scale limit for host pools:

  • The Azure template is limited to 800 objects. To learn more, see Azure subscription and service limits, quotas, and constraints. Each VM also creates about six objects, so that means you can create around 132 VMs each time you run the template.
  • There are restrictions on how many vCPUs you can create per region and per subscription. For example, if you have an Enterprise Agreement subscription, by default you can create 350 vCPUs. You'll need to divide 350 by either the default number of vCPUs per VM or your own vCPU limit to determine how many VMs you can create each time you run the template. Learn more at Virtual Machines limits - Azure Resource Manager and Check vCPU quotas.
  • The VM prefix name can't exceed 11 characters, so that when a sequential number is added the total name is a maximum of 15 characters. To learn more, see Naming rules and restrictions for Azure resources.

If I store my host pools and VMs in different regions, what would happen in a disaster scenario where the host pool region goes down but the VM region stays online?

If the region you stored your host pool metadata in goes down, Azure Virtual Desktop won't accept new user connections to the session host VMs in that host pool. However, any existing sessions on the session host VMs in that host pool will remain connected and unaffected.

What happens when you try to add more than 200 VMs to an availability set in Azure Virtual Desktop?

If you try to go over 200 VMs in an availability set in Azure Virtual Desktop, you'll receive an error message that says "Can't create VM because the limit of 200 VMs has already been reached”.