UBERAGENT 7.3 - ENHANCING THE CITRIX ENVIRONMENT VISIBILITY

12 Sep

Uber Agent for Citrix is characterized as a comprehensive monitoring solution that extends beyond basic system metrics to deliver detailed insights into application performance, user experience, and system health across desktops, virtual desktop infrastructure (VDI), and server-based computing environments.

Citrix describes uberAgent as "a User Experience Monitoring (UXM) and Endpoint Security Analytics (ESA) tool that provides in-depth visibility into user experience, system performance, and security across physical and virtual endpoints. It offers detailed insights into installed application usage - including installed web browsers, and network performance. The solution is capable of providing Endpoint Security Analytics (ESA) with its highly efficient and dynamic threat detection engine and rule engine." Read more

Why uberAgent?

Makes user experience measurable
Helps identify trends that otherwise would have gone unnoticed
Simplifies troubleshooting by showing everything needed to be known in one place
Detects threats, risky behavior, and insecure configurations
Shows which applications are used when – and where
Makes Helpdesk and IT operations more effective
Provides visibility into endpoint performance, reliability, and security
Provides all the endpoint metrics and KPIs required by the business

uberAgent 7.3 and Citrix

The newest release of uberAgent 7.3 brings a suite of infrastructure improvements, designed to optimize the performance of Citrix environments. It provides enhanced monitoring capabilities, especially for Citrix DaaS and NetScaler.

Furthermore, uberAgent complements existing EDR solutions, enhanced application and licensing reporting offers detailed crash analytics, crucial in understanding the performance and stability of applications at the executable level and is highly effective in identifying performance bottlenecks.

Additionally, uberAgent provides more than 70 dashboards that visualize metrics, complementing the monitoring and observability solutions that organizations in the EUC space already employ.

The integration of uberAgent 7.3 into Citrix's product suite has introduced new features, such as enhanced security visibility and improved integration with Citrix components.

NetScaler Integration:

Provides comprehensive metrics, including vServer hits, requests, responses, and real-time data on client and server connections. With the use of NetScaler Gateway, uberAgent 7.3 enhances visibility into user sessions and AAA sessions.

DaaS Enhancements and CVAD Monitoring:

The management of Citrix DaaS license usage, maintenance modes, and delivery group statuses is simplified through the new data provided by uberAgent 7.3. This enhancement facilitates the monitoring of delivery groups to determine whether they are enabled or disabled.

CVAD Monitoring:

The latest metrics introduced by uberAgent 7.3, such as database size, offer improved insights and control within the Citrix Virtual Apps and Desktops (CVAD) environment.

Windows Event Logs:

Enhanced visibility leads to a more advanced level of security. Moreover, the native support for forwarding Windows Event logs provides a richer data source. The inclusion of a new dashboard in the product offering simplifies the process of data analytics.

Conclusion

The integration of uberAgent 7.3 into the Citrix product suite enhances visibility into the Citrix DaaS and NetScaler environments and improves security monitoring through efficient Windows Event log forwarding. Essentially, the goal is to provide the necessary tools for more effective management and security of the Citrix infrastructure.